VACANCY ANNOUNCEMENT
Position: Chief Information Technology Officer
Place of Work: Head Offices, Addis Ababa
Opening Date: May 27, 2025
About the Organization:
Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Lead the development and execution of the IT strategy aligned with KH MFI’s strategic plan.
- Collaborate with leadership to align business goals with technology capabilities, participating in financial and operational reviews.
- Prepare and report on the department’s Annual Operating Plan to the CEO on a monthly basis.
- Oversee the development, implementation, and optimization of MIS and other systems to support business operations.
- Evaluate and improve the performance of network infrastructure and information systems.
- Ensure systems availability, data integrity, and optimal performance.
- Develop and implement IT security policies and procedures to safeguard data and systems.
- Ensure compliance with internal policies, regulatory requirements, and industry best practices.
- Lead IT projects from concept to implementation, including budgeting and resource allocation.
- Manage IT vendors and procurement processes, ensuring value for money and service quality.
- Supervise the installation and maintenance of systems and infrastructure in accordance with specifications.
- Plan and facilitate user training for application software across the organization.
- Assess staff development needs and implement appropriate training, mentoring, and coaching.
- Lead, supervise, and support IT staff to achieve departmental goals.
- Conduct performance planning, monitoring, and annual appraisals.
- Foster a positive, inclusive, and high-performance team culture.
- Represent KH MFI in ICT-related forums and industry networks.
- Stay informed of technological developments and best practices in the financial and microfinance sectors.
- Document and share lessons learned and best practices for institutional knowledge building.
- Performs other duties assigned by the immediate supervisor
EDUCATION, EXPERIENCE AND SKILL
- MSc/BSc Degree in Computer Science, Information Science, Information Systems, Information Technology and Software Engineering, MIS or related Field.
- A minimum of 6/8 years of relevant work experience. Out of which 2 years in a managerial position in MFI, Bank and other Financial Institution.
TECHNICAL AND OTHER SKILLS
- Excellent in strategic IT planning, including fostering innovation & allocating resources.
- Collaborate with and maintain communications with executives and department heads in the institution.
- Negotiate and approve technology vendor, outsourcing, and consultant contracts and service agreements.
- Commendable skills in team leadership, employee development and interpersonal communication.
- Strong command of project management principles, procedures and best practices.
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: June 5, 2025
VACANCY ANNOUNCEMENT
Position: Database Administrator
Place of Work: Head Offices, Addis Ababa
Opening Date: May 27, 2025
About the Organization:
Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.
Major Duties and Responsibilities:
- Develop and implement long-term strategies for production applications and databases, in coordination with data owners and department managers.
- Manage ICT application and database projects;
- support users with technical and project guidance.
- Improve and optimize application functionality, performance, and business processes.
- Design, create, and maintain databases, including modeling, capacity planning, constraints, indexes, and performance tuning.
- Monitor and troubleshoot database systems; resolve issues such as slow queries, deadlocks, and performance bottlenecks using tools like SQL Profiler.
- Ensure data integrity, security, backups, restoration, replication, and disaster recovery readiness.
- Administer user access controls and enforce database policies, coding standards, and QA procedures.
- Collaborate with developers to support database operations and maintain consistency during migrations or upgrades.
- Generate custom reports and complex queries in response to user and business needs.
- Maintain up-to-date documentation of database infrastructure and data flow processes.
- Engage in Applications Development, Database, and IT Support Services.
- Ensure high-quality IT support; analyze service desk tickets to identify and resolve recurring issues.
- Oversee critical processes including End-of-Day (EOD), End-of-Month (EOM), and End-of-Year (EOY).
- Perform regular database housekeeping and system updates, including patch management.
- Coordinate effectively with stakeholders and perform additional tasks as assigned.
Qualification and Technical Skill Required
- B.Sc. degree in computer Science, Software engineering, Information Technology or related fields.
- Experience in Core banking implementation or operation
- Strong knowledge and practical use of object-oriented programming, design patterns, and application development methodologies.
- Skilled in managing application development projects with effective technical documentation and communication.
- Excellent analytical, problem-solving, and decision-making abilities; able to evaluate complex issues and determine optimal solutions.
- Effective communicator with both technical and non-technical stakeholders; strong written, oral, and interpersonal skills.
- Able to collaborate within interdisciplinary teams and contribute to a positive, team-oriented work environment.
- Highly self-motivated, adaptable to new technologies, and capable of working independently or collaboratively.
- Proven ability to prioritize and execute tasks effectively under pressure, aligned with organizational goals and objectives.
Experience:
- A minimum of 4/5 years’ experience minimum of relevant experience in MFI, Banking and other financial Institution
- Technical trainings and proven experience on PL/SQL, T-SQL Microsoft SQL, MySQL and Oracle databases
- Trainings and Experience on programming languages such as C++, PHP, html preferred
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: June 5, 2025
VACANCY ANNOUNCEMENT
Position: Director, Marketing and Partnership Department
Place of Work: Head Offices, Addis Ababa
Opening Date: May 27, 2025
About the Organization:
Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Planning, organizing, directing, coordinating, controlling and supervising the marketing and partnership activities of the Institution;
- Formulating and proposing marketing and partnership policies of the Institution for approval by higher management bodies;
- Assess and find out potential partners for KHMFI.
- Evaluate the effectiveness of existing partnerships
- Performs thorough evaluations of business opportunities created through marketing and partnership through analysis of potential business, competitive analysis, market analysis, performance analysis, technology platforms, and strategic fit.
- Conduct the evaluation and development of the business’s long-term marketing plan across the operation’s departments.
- Lead the research in the development and review of the branches marketing and network map.
- Guide the marketing pre-feasibility and feasibility studies for new branch opening.
- Lead and coordinate pricing studies for new as well as existing products.
- Lead and co-ordinate product development and assessment of their effectiveness.
- Lead the development of comprehensive long and short term promotional and partnership programs.
- Monitor and follow-up application of the Institution’s brand (logo, colours etc.) for use at all premises, ATMs and promotional items.
- Lead and coordinate Institution wide partner’s and customer satisfaction survey and provide feedback for improvement.
- Design and formulates an appropriate marketing and partnership strategy;
- Identify market opportunities and develop targeted value offerings;
- Conduct programs designed to create, maintain and disseminate favourable image news about the Institution;
- Communicate the values, ambitions and major activities undertaken by KHMFI and disseminates findings of major activities to the appropriate community, government authorities, donors and other stakeholders using written and electronic media;
- Identify key media opportunities and execute media campaigns to enhance KHMFI reputation and to ensure the Institution’s key messages effectively reach target audiences;
- Write up success stories of clients and distributes to appropriate target audiences;
- Handle publication of periodic news bulletins of the Institution and distributes to all concerned parties;
- Study and implement various marketing business ideas.
- Documents and shares lessons learned from the experiences of other national and international MFIs;
- Perform all other duties contributing to good image building and creation of good will.
- Work cooperatively with different Departments.
- Performs other duties assigned by the immediate supervisor.
MINIMUM QUALIFICATIONS & EXPERIENCE
- MB/MBA/BAdegree in the Marketing Management, Business Management, Economics or related fields
- A minimum of 4/6 years of relevant experience, preferably in MFI.
TECHNICAL AND OTHER SKILLS
- Proven experience in marketing and communication roles, preferably in a similar industry.
- Proficiency in crafting and executing comprehensive marketing strategies to drive brand awareness and market penetration
- Strong knowledge of marketing principles, strategies, and tactics.
- Excellent written and verbal communication skills.
- Extensive knowledge of digital marketing and social media platforms.
- Capability to develop a long-term vision and strategic plan for the marketing department aligned with the overall goals of the organization
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Strong analytical skills and ability to interpret data to drive marketing decisions.
- Creative thinking and problem-solving abilities.
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: June 5, 2025
VACANCY ANNOUNCEMENT
Position: Branch Manager
Place of Work: Branch Offices, Addis Ababa
Opening Date: May 27, 2025
About the Organization:
Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.
Major Duties and Responsibilities:
- Oversees verification of client identity and assesses the creditworthiness of their businesses.
- Chairs the Branch Credit Committee (BCC) and actively participates in the evaluation, approval, or rejection of loan applications in accordance with delegated authority.
- Oversees savings deposits and withdrawals to ensure compliance with organizational policies and procedures.
- Coordinates efforts related to growth areas and forecasts loan disbursement projections.
- Drive sales growth by developing strategies, setting targets, and motivating staff.
- Maintain excellent customer relationships, address concerns, and enhance customer satisfaction.
- Plans personnel capacity, selecting new staff, undertakes fair & equitable HRM and evaluating existing staff in accordance with management decisions
- Ensures that the branch staff maintain very high morale, identifies capacity building needs and ensures adequate and updated training is provided;
- Undertakes annual performance appraisals and staff development plans.
- Monitor budgets, expenses, and profitability while ensuring financial objectives are met.
- Ensure adherence to legal, regulatory, and company standards.
- Manage branch assets, inventory, and supplies efficiently.
- Analyze local market trends and competitors to identify growth opportunities.
- Prepare and present reports on branch performance to senior management.
- Handle operational and employee issues effectively to maintain branch stability.
- Perform additional duties as assigned by the district and headquarters.
Planning & Integration
- Develop the branch’s business plan and annual work plan, including projected targets and required resources, and submit them for approval to the Senior Management Team (SMT).
- Review and adjust plans as necessary to respond to changing circumstances, operational needs, or strategic priorities.
Marketing
- Promote the branch’s loan, savings, and other financial services to existing & prospective clients to support business growth and client engagement.
- Plan and implement targeted promotional initiatives within the branch’s designated market area to increase visibility, attract new clients, and strengthen the institution’s market presence.
Qualification and Technical Skill Required
- Bachelor’s degree/MA in Business Administration, Finance, Management, or a related field.
- Certifications in business management, sales, or finance are advantageous.
- Determined personality with initiative, perseverance and the ability to motivate and manage a team
- Capability and willingness to take responsibility and highly developed sense of rectitude
- Ready to comply and live up to and in accordance with the organization Ideals and Core Values
- Able to plan and manage finances, including a basic understanding of accounting.
- Be a good trainer, facilitator, mentor, and coach
- Leadership & team management, communication and marketing skills
- Strong sales and business acumen.
- Excellent customer service and problem-solving skills.
- Effective communication and negotiation abilities.
- Analytical thinking and strategic decision-making.
- Be proficient in Microsoft office applications.
Experience:
- 5 – 3 years of experience in management, preferably in banking, retail, or service industries.
- Proven track record in leadership, team management, and achieving business objectives.
- Experience in customer service, sales, and financial planning.
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: June 05, 2025
Position: Junior Teller
Place of Work: Branch Offices, Addis Ababa
Opening Date: May 27, 2025
About the Organization:
Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future. Join our transformative vision and help shape a better tomorrow with us.
Major Duties and Responsibilities:
Savings, Cash Operations, and Teller Supervision
- Lead and support the marketing and promotion of savings products and consumer loans to increase client uptake and financial inclusion.
- Supervise and review the daily activities of teller(s), promptly reporting any discrepancies or irregularities to the Branch Manager.
- Ensure adequate staffing at the teller counter to effectively serve the expected volume of clients and maintain service quality.
- Oversee and verify the preparation and review of Collection Register Vouchers (CRVs) in line with the collection schedule.
- Execute day-to-day cash operations, including client withdrawals, deposits, disbursements, and other payment transactions.
- Conduct daily reconciliation of the actual cash on hand against the system-reported balance in the MIS (Management Information System); report any discrepancies immediately to the Branch Manager.
- Maintain cash balances within the approved minimum and maximum thresholds, in accordance with MFI policy and management directives.
- Ensure that all cash transactions are secure and that counterfeit currency is neither accepted nor disbursed under any circumstances.
Consumer Loan Processing and Credit Assessment
- Receive consumer loan applications and conduct thorough credit investigations on applicants and their guarantors, where applicable.
- When necessary, perform inspections and appraisals of collateral offered to secure consumer loans, ensuring accurate valuation and documentation.
- Prepare and present credit applications to the branch credit committee for review and approval in line with established lending policies.
- Schedule and facilitate the disbursement of approved consumer loans and oversee the collection of repayments in a timely and efficient manner.
- Evaluate clients’ repayment history and overall financial behavior to make informed recommendations for repeat loan eligibility.
Qualifications: Knowledge and Technical Skills:
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
- Minimum of a Bachelor’s degree or Diploma in Banking, Finance, Accounting, Business Administration, or a related field.
- Certification in financial services is an advantage.
- Demonstrated technical ability, sound judgment, ability to interact and work effectively with others at all levels;
- Determined personality with initiative, perseverance and the ability to motivate and manage a team;
- Capability and willingness to take responsibility and highly developed sense of integrity
- Good knowledge in economic and financial topics;
- Good analytical and problem-solving skills;
- Good customer service, Excellent written and oral communication skills.
- Proficiency in banking software and MS Office.
- Strong numerical and transaction-handling accuracy.
- Performs other duties assigned by the immediate supervisor
Experience:
- 0–2 years of experience in banking, microfinance, or financial services (fresh graduates may be considered).
- Internship or prior experience in customer service or cash handling is a plus.
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: June 5, 2025
How to Apply for all positions
Qualified candidates should submit their CV, cover letter, and three professional references to:Ethiojobs.com or in person to Head Office located at (Mexico, Debre Work Commercial Centre, 10 Floor)